Pam Arpin

Background

Pam Arpin was named CP Vice-President and Chief Information Officer (CIO) in July 2021 and assumed the role of CPKC Vice-President and CIO on April 14, 2023, when CP combined with Kansas City Southern.
In this role, Pam is responsible for technical integration activities related to the merger as well as redefining CPKC's digital strategy and information services (IS) roadmap, enabling CPKC’s strategic business goals with the right investments in technology. Pam leads a diverse team focused on discovering and implementing new technologies that return competitive advantage. By fostering a culture of innovation, her role positions CPKC for sustainable growth through strategically connecting people, processes, systems, data and assets.
In October 2020, Pam became the company’s first Vice-President Innovation & Business Transformation. As CPKC’s Vice-President and CIO, she retains the same portfolio, including oversight of CPKC’s Network Service Centre.
Pam has navigated an extensive and varied career and has more than 25 years of experience working in commercial, operations, finance, customer service and technology roles. Her leadership and industry influence have received North American recognition: Notably, she was named the 2019 Railway Woman of the Year by the League of Railway Women and was named one of Canada's Most Powerful Women: Top 100 by the Women's Executive Network that same year. Most recently Pam was an honoree for the Top 10 Influential Leaders in 2023 for North American Railroads — people whose mantra is making a difference, and who are committed to service.
Pam chaired the Association of American Railroad’s Customer Service Committee from 2019 to 2022 before joining the Board of Railinc, where she was nominated to the Finance & Audit Committee.
Pam joined CP’s Diversity and Leadership Steering Committee in 2020, which provides overall governance, direction and input on the company's diversity & inclusion strategy and leadership development programs. Pam also co-chairs CP’s Women’s Leadership Network (WLN), WLN’s focus is on growing our representation of women in senior leadership roles at CPKC.
Pam holds a Bachelor of Commerce degree from the University of Saskatchewan.

Role

Vice President and Chief Information Officer

CPKC